Returns & Exchanges
At Joie in Life, we want you to feel empowered in your gear; if your sports apparel or equipment doesn't meet your expectations, you can return it within 30 days of purchase. Our goal is to ensure every athlete finds their perfect fit and gear to support an active, joyful lifestyle.
Initiate Your Request
Visit our online Returns Portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Place the unworn items with original tags still attached into their original packaging to ensure the gear remains protected during transit.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.
Receive Your Refund
Once our warehouse inspects the returned sports gear, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing